Payment Policy

At our store, we want to ensure that your shopping experience is as easy and secure as possible. Below are the details regarding our payment process, methods, and related information.

1. Accepted Payment Methods

We accept the following payment methods for orders placed through our website:

• Credit/Debit Cards: Visa, MasterCard, American Express, and other major credit/debit cards.

• PayPal: You can use your PayPal account to complete your payment securely.

• Other Payment Methods: Additional payment options may be available depending on your location. Please check at checkout for any available options.

2. Payment Security

Your payment security is a priority for us. We use industry-standard encryption (SSL) to ensure that all payment information is transmitted securely. Payment transactions are processed through secure, trusted third-party payment gateways such as PayPal and Stripe. We do not store your credit card information on our servers.

3. Payment Authorization

By placing an order on our website, you authorize us to charge the payment method you selected for the full amount of the order, including any taxes, shipping fees, and other applicable charges.

Please ensure that the billing information you provide is accurate and up to date to avoid any delays or issues with processing your payment.

4. Payment Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email, which will include a summary of your purchase. If there is any issue with your payment, we will notify you immediately and may ask for additional payment information.

5. Order Processing and Payment Failure

• If your payment fails, your order will not be processed until we have successfully received payment. You will be notified via email if there is an issue with your payment.

• If we are unable to authorize your payment or if there is an error in processing your payment, we may cancel your order. In such cases, we will notify you, and you may be asked to provide an alternative payment method.

6. Currency and Pricing

All prices on our website are listed in GBP (Pounds Sterling). If you are making a purchase from outside the UK, please note that the final price may vary depending on your location and your bank’s exchange rate. Any additional fees for international transactions, such as currency conversion or foreign transaction fees, are the responsibility of the customer.

7. Taxes and Duties

For UK customers, the applicable sales tax (VAT) will be included in the price. For international customers, taxes, duties, and import fees may apply, and these charges are the responsibility of the customer. We recommend checking with your local customs office to understand potential additional costs before placing an order.

8. Order Cancellations and Refunds

If you wish to cancel your order, please contact us immediately after placing your order. Cancellations can only be processed before your order has been dispatched. After shipment, cancellations will not be possible. For more information on our refund policy, please refer to our Returns & Exchanges page.

9. Fraud Prevention

To ensure the security of our customers, we may perform additional verification steps when processing your payment, especially for large or international orders. We reserve the right to request further documentation if we suspect fraudulent activity. If your order is flagged for fraud prevention, we will notify you and may ask for identification or other verification.

10. Contact Us

If you have any questions or concerns regarding payments, or if you encounter any issues during the checkout process, please do not hesitate to contact us:

Address: 29a, Gate Street, London, United Kingdom, WC2A 3HP